Frequently Asked Questions
Everything you need to know about your STORROR order and gear.
How long does shipping take?
Domestic orders typically arrive within 3-5 business days, while international shipping can take 7-14 business days depending on your location and customs processing.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please note that customers are responsible for return shipping costs unless the item is faulty.
Do you ship worldwide?
Yes, we ship to most countries globally. Shipping rates and delivery times are calculated at checkout based on your specific region.
How should I care for my STORROR gear?
To maintain the quality of our technical fabrics and prints, we recommend washing items inside out on a cold cycle and air drying. Avoid ironing directly on graphic prints.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.
How can I track my order?
Once your order has been dispatched, you will receive an email with a tracking number and a link to monitor your package's journey to your doorstep.